Question by arg33554: Is there a chance I lost my still I have PayPal buyer protection?
I bought a Dell notebook on EBay auction. The Buy it Now price is $ 850 which I paid immediately. It is a 2009 model but the seller said he got 10 such discontinued notebooks so he sold them cheap on EBay. All ten notebooks were sold immediately. I was happy I got one because it is worth $ 1000 to $ 1400 on other auctions. The following day I found three other buyers gave the seller negative feedbacks and the seller no longer registered with EBay. But EBayer/Paypal has already charged me $ 850 which was transferred from my PayPal Plus Credit Card issued by EBay. I immediately went to PayPal resolution center and opened a complaint case. The seller filed an UPS tracking number which said a shipping label is generated and ready to ship. The status hasn’t changed for nine days now. The status stayed the same (ready to ship). Since PayPal has transferred $ 850 from my account to the seller’s account then seller closed his account immediately after he received the $ 850, is there any chance I lost money even PayPal Protection should protect me from such a fraud? Anyone knows the matter and the law? Thanks.The seller has 100% good feedback from 22 buyers buying refurbished electronics items from him. He answered my questions promptly and seemed to be a nice person. Who knows the next day he closed the account after receiving about $ 8500.
Best answer:
Answer by Kittysue
File a dispute with Ebay/Paypal ASAP. It doesn’t matter if they label says ready to ship. If they seller does not have proof it was delivered to your home, Paypal will refund your money. It doesn’t matter if the seller closed their account – when they created the account it was attached to either a credit card or bank account that Paypal can get they money from
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